Search our shop

    Returns

    Return Policy

    Grahams have a 100% customer satisfaction policy. If you are not satisfied with a product(s) you have purchased online, we will happily organise a refund or exchange. Simply contact via phone or email explaining whether you want a refund or exchange for the product(s) and a reason for the return or exchange. From there we can arrange to have the products return to us. This should be done within 30 days of receipt and the product(s) must be substantially unused. When returning goods, please keep proof of return in the event the parcel goes missing in transit.
    If you are a distributor returning a product to us directly, please note that we have a 25% restocking fee.
    ★ Grahams Natural Reviews

    Let customers speak for us

    560 reviews
    94%
    (524)
    6%
    (36)
    0%
    (0)
    0%
    (0)
    0%
    (0)
    Some improvement

    There has been some minor improvement to severe eczema on hands and arms. Decrease i n itchiness of the skin. Will keep persisting to see if more improvement.

    Fabulous product

    I bought Grahams Conditioner as a recommended replacement for a botanical product from a company that had ceased trading. It is a brilliant find as it is gentle and soothing on my itchy scalp and leaves my hair soft and manageable. My only concern is that despite being listed as a UK company it came all the way from Australia……not good for my carbon footprint! Hopefully I will be able to find some nearer to home soon.

    Only this works

    Soothes itchiness caused by sensitivity

    SO light and un-aggravating

    Normally with my eczema lotion feels so heavy and can cause me to itch more, it's like you can feel it too much on your skin but not this! The oil and the lotion are so light that I don't have to wait around for it to dry and I don't have to restrain myself from itching it off! It's great! I can just put it on and get dressed and get in bed no problem! I wish it was sold more conveniently in the US but it was so worth it I may just order again! 20/10

    Great product

    I'm ordering my second tube of this gel, as it worked so well on my German Shepherd's recent hot spot. She tolerated it well (it is clearly soothing), & it took the swelling and redness down almost straight away each time we applied. We did need to keep applying it regularly for about a week, as she had a very raw, swollen patch of skin. Alternating the gel with Derma Cream was very effective.